Habeje FAQ — Frequently Asked Questions & Complete Answer Guide

No. Each person is only permitted one account on Habeje. Multiple accounts cannot be created using the same mobile number, device, or ID. If detected, all associated accounts will be closed and balances may be forfeited.

Yes, but you'll need to contact Habeje support directly to change your mobile number. For security reasons, this cannot be done on your own. Support will verify your identity and then complete the process.

KYC verification secures your account and prevents unauthorized withdrawals. You will need to submit a photo of your national ID before your first large withdrawal. This is a one-time process and approval is typically granted within 24 hours.

On the login page, click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that code to set a new password. If you don't receive the OTP, contact support.

Habeje accepts deposits via mobile banking and bank transfer. Minimum deposit amounts may vary depending on the payment method — choose whichever option suits you best.

The minimum deposit on Habeje varies by payment method. For mobile banking, it typically starts at BDT 200. Log in and check the deposit section for the latest information.

Most deposits are credited instantly or within 5–10 minutes. Bank transfers may take a little longer. If your deposit hasn't arrived after 30 minutes, contact support with your transaction ID.

No. Habeje requires that all deposits be made from an account registered in your own name. Deposits from third-party accounts may not be processed and can cause issues at the time of withdrawal.

Habeje does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their policies.

Most withdrawals on Habeje are processed within 30 minutes to 2 hours. Your first withdrawal may take a little longer if KYC verification is still pending. During peak times, processing can take up to 24 hours.

The minimum withdrawal on Habeje generally starts at BDT 300, though this may vary by payment method. Log in and check the withdrawal section for the latest details.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, or mismatched account details. The reason for rejection will be communicated via email or notification. Contact support if you need further clarification.

Yes, but every bonus comes with a wagering requirement. For example, a 30x wagering requirement means you need to wager 30 times the bonus amount before you can withdraw. Full terms for each bonus are listed on the promotions page.

It's generally best to withdraw using the same method you used to deposit. That said, Habeje supports multiple withdrawal methods. The important thing is that the withdrawal account must be registered in your own name.

Once you register on Habeje and make your first deposit, the welcome bonus is automatically credited to your account — no separate claim needed. Check the promotions page for bonus amounts and terms.

A wagering requirement is the condition that you must bet a specified amount before withdrawing bonus funds. For example, a 20x wagering requirement on a BDT 100 bonus means you need to place BDT 2000 in bets. This can be completed through Sports Betting and slots games.

Weekly cashback on Habeje is usually credited every Monday or Tuesday based on the previous week's activity. The cashback rate and amount depend on your gaming activity. See the promotions page for full details.

Share your referral link or code with a friend. When they register and make their first deposit using your link, you both receive a referral bonus. The referral code must be entered at the time of registration.

Yes. If you'd prefer not to receive a bonus, let support know before making a deposit, or use the bonus opt-out option in your account settings. Some players choose to skip bonuses to avoid wagering requirements.

Habeje offers betting on cricket, football, tennis, badminton, basketball, volleyball, and other major sports events worldwide. With the live betting option, you can place bets on ongoing matches in real time.

RTP (Return to Player) is the percentage of total wagers a game returns to players over time. Habeje's slots use software from certified providers and are audited by independent organizations. RTP typically ranges between 95% and 98%.

In Fish Game, larger fish are worth more points but are harder to catch. A smarter strategy is to build points consistently by targeting smaller fish. Keep your bets low, set a time limit for your session, and remember — Fish Game is meant to be fun.

Start by checking your internet connection. Clear your browser cache and refresh the page. If you are using a VPN, try disabling it. If you are on the mobile app, make sure it is up to date. If the issue persists, contact support.

Regular betting takes place before a match starts. Live betting lets you place bets in real time while the match is in progress — odds change on the fly. Live betting is more exciting, but you need to make quick decisions.

Yes. Habeje uses 256-bit SSL encryption to keep all data secure. Your personal and financial information is never shared with any third party. See our Privacy Policy for full details.

Habeje will never ask for your password, OTP, or payment details by phone or message. If you receive such a request, it is a fraud attempt. Do not click any links or share any information — report it to Habeje support immediately.

Change your password immediately and contact Habeje Live Support. The team will secure your account right away. Support can also temporarily freeze your account to prevent any transactions if needed.

Habeje strictly enforces an 18+ policy. Age is verified during registration and confirmed through the KYC process. Parents can install parental control software on their children's devices.

To permanently close your account, contact Habeje support. Make sure to withdraw any remaining balance first. If you're closing for responsible gaming reasons, a self-exclusion option is also available. See our Responsible Gaming page for details.